OUR PERSONAL INFORMATION

GENERAL DATA PROTECTION REGULATION (GDPR)

This tells you what personal information we hold and why, and what your rights are. Booking an appointment confirms your agreement.

Therapist’s Name/Identity:  Healing Space Online Ltd.

Email address: becca@healingspaceonline.com

Registered Address: 263-269 City Road, London, EC1V 1LJ

Data Controller Contact Details: Rebecca Scott

The Purpose of processing Client Data: In order to give professional homeopathic and nutritional consultations, health plans coaching, supervision and workshops.

We will need to gather and retain potentially sensitive information about your health. we will only use this information for informing our work and associated recommendations concerning aspects of health and wellbeing which we will offer to you.

Lawful Basis for holding and using Client Information: We are registered members of our individual Registering Bodies and we abide by their Code of Practice and Ethics. The lawful basis under which we hold and use your information is for our legitimate interests i.e. our requirements to retain the information in order to provide you with the best possible treatment options and advice. As we hold special category data (i.e. health related information), the Additional Condition under which we hold and use this information is forus to fulfil our roles as  health care practitioners bound under the Confidentiality as defined in our registering bodies’ Code of Practice and Ethics.

What information we hold and what we do with it:

In order to give professional  consultations, coaching, supervision and workshops, we will need to ask for and keep information about your health. We will only use this for informing our consultations and any advice we give as a result of your treatment or session.

The information to be held is:

· Your contact details · Medical history and other health-related information (which we will take from you at your first consultation) · Treatment details and related notes (which we will take after each consultation)

We will NOT share your information with anyone else (other than as required for legal process) without explaining why it is necessary, and getting your explicit consent.

How Long We Retain Your Information for:

We will keep your information for the following periods: a.

‘claims occurring’ insurance: (records to be kept for 7 years after last treatment) b. law regarding children’s records (records to be kept until the child is 25 or if 17 when treated, then 26) Your data will not be transferred outside the EU without your consent. Protecting Your Personal Data We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

We will contact you using the contact preferences you give in relation to: · Appointment times ·  Information related to your health · Homeopathic prescriptions · Health and Wellness information, Special offers and promotions (you may unsubscribe from this at any time) Your Rights GDPR gives you the following rights: · The right to be informed:

To know how your information will be held and used (this notice). · The right of access:

To see your therapist’s records of your personal information, so you know what is held about you and can verify it. · The right to rectification:

To tell your therapist to make changes to your personal information if it is incorrect or incomplete. · The right to erasure (also called “the right to be forgotten”):

For you to request your therapist to erase any information they hold about you · The right to restrict processing of personal data:.

You have the right to request limits on how your therapist uses your personal information · The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems. · The right to object:

To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes. · Rights in relation to automated decision-making and profiling. · The right to lodge a complaint with the Information Commissioner’s Office:

To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be. Full details of your rights can be found at

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

. If you wish to exercise any of these rights, please use the contact details given above. If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at:

www.ico.org.uk

THERAPIST’S RIGHTS Please note: · if you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you ·

Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed · Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.

DECLARATION Booking an appointment and continuing with treatment confirms that I have seen this document and understand that you will hold and use my personal information, using it in order to provide me with the best possible treatment options and advice in line with the statements above.